Pilot Travel Centers LLC (PTC) is the nation's largest operator of travel centers and largest seller of over-the-road diesel fuel.

Business Problem

Pilot Travel Centers was informed that its current web-based eprocurement platform provider would be discontinuing the services which supported hundreds of travel centers and $20M in annual spend for indirect materials.

Implementation Scope & Requirements

  • 959 Locations
  • Support internal vendor processes with integration
  • Single sign-on access from Pilot intranet
  • 120+ Approvers
  • 10+ Complex approval configurations
  • 600+ Cost Centers
  • 20+ Account Codes
  • 88 Suppliers
  • 8000 Items in catalogs, with 10 punch-out suppliers
  • Interface into the existing accounting and human resource software
  • 90 Days to GoLive


ePS Procure...

  • Single sign-on in a variety of protocols
  • Configurations of highly complex and conditional approval structures
  • Configuration to support Cost Centers and Account Codes
  • Systems integration
  • Unlimited locations
  • Unlimited users

ePS Catalog...

  • Easy to use catalog application to support both Pilot and their respective suppliers
  • Flexible content management toolset
  • Look and feel similar to online shopping sites

ePS Fulfill...

  • Electronic PO receipt, payment and reconciliation

Deployment in Summary

Pilot Launched within their 90 day requirement, addressing all open requirements as documented by the ePS Team. In excess of 100 product enhancements were developed, tested and deployed in support of this launch.

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