Godiva Chocolatier, Inc. owns and operates more than 200 boutique locations in the United States and Canada.
Godiva Chocolatier, Inc. needed to address the growing need to standardize and control indirect and direct purchasing practices for their diverse storefront locations. Current practices included eight different methods for ordering store supplies - mostly manual and each is a standalone process.
Godiva successfully deployed the single solution to all store locations in three phases, terminating the use of an internal ordering system. They were able to consolidate eight diverse, manual and inefficient ordering methods down to one simple standardized solution, easily accessible to all users.